Introduction and Data Controller
This privacy policy explains how EGEROBOT® ("we", "us" or "our") collects, processes, stores and protects your personal data.
Scope
This policy applies when you use our services:
- When you visit our website (egerobot.com.tr)
- When you benefit from our software development projects
- When you receive our Occupational Health and Safety consultancy services
- When you participate in our industrial automation and robotics projects
- When you use our factory and facility installation consultancy services
- When you benefit from our project consultancy services
- When you use our cloud computing solutions
- When you interact with our sales, marketing or events
Data Controller
The data controller responsible for processing your personal data is EGEROBOT®. You can access our company information via the link below:
Legal NoticeDefinitions
Personal Data We Collect
Data Provided by You
You directly provide us with information in the following situations:
- When you fill out our contact form
- When you subscribe to our newsletter
- When you request information about our services
- When you participate in our projects
Types of data collected:
Automatically Collected Data
Some information is automatically collected when you visit our website:
This data is not used to personally identify you. It is only used to create anonymous statistics for analyzing and improving our website performance.
Data Collection Method and Legal Basis
Collection Methods
- Website contact form
- Email communication
- Phone calls
- Face-to-face meetings
- Cookies and similar technologies
Legal Bases
We process your personal data based on the following legal bases:
Explicit Consent
We obtain your explicit consent for newsletter subscriptions and marketing communications.
Performance of Contract
We process data necessary to provide our services.
Legitimate Interest
We process your data for website security and performance analysis.
Legal Obligation
We may process your data under legal requirements.
These legal bases are compliant with the Turkish Personal Data Protection Law (KVKK) Article 5 and the European Union General Data Protection Regulation (GDPR) Article 6.
How We Use Your Data
We process your personal data for the following purposes:
Service Delivery
To provide the services you request and carry out your projects
Communication
To respond to your inquiries and provide you with information
Newsletter
With your consent, to send information about our services and industry developments
Website Analytics
To improve our website performance and user experience
Security
To ensure the security of our services and prevent fraud
Legal Compliance
To fulfill our legal obligations
Data Transfer and Sharing
We may share your personal data only in the following situations and with the specified parties:
Hosting Providers
KVKK-compliant companies that host our website and provide server services
Legal Requirements
Competent public authorities in case of court order or legal obligation
Business Partners
Partners we collaborate with in service delivery (only when necessary and under confidentiality agreement)
Cases Where We Do Not Share
- We do not sell your personal data
- We do not share with advertising networks
- We do not share with third-party marketing companies
Our Analytics System
We do not use third-party analytics services (Google Analytics etc.) on our website. We use our own server-side analytics system; this system does not place any cookies on your device and anonymizes your IP address.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data:
Technical Measures
- Secure data transmission with SSL/TLS encryption
- Secure server infrastructure
- Regular security updates
- Access controls and authorization
Organizational Measures
- Limiting data access to necessary personnel
- Employee confidentiality training
- Data processing procedures
No method of data transmission or storage over the Internet is 100% secure. Although we do our best to protect your data, we cannot guarantee absolute security.
Data Retention Period
We retain your personal data for as long as necessary for the purpose for which it was collected or as required by our legal obligations:
| Veri Türü | Saklama Süresi |
|---|---|
| Contact form data | 2 years after your request is answered |
| Newsletter subscription data | Until subscription is cancelled |
| Project and service data | 10 years after project/service completion (legal requirement) |
| Website analytics data | Indefinitely in anonymized form |
When the retention period expires or the processing purpose no longer exists, your data will be securely deleted or anonymized.
Data Storage Location and International Transfer
The server location where your personal data is stored is determined according to the type of service provided and project requirements.
Server Locations
- For applications integrated with the Republic of Türkiye Ministry of Labour and Social Security (ÇSGB), data is stored on servers in Türkiye
- For international projects, servers in different countries may be used according to customer preference
- For cloud computing solutions, the appropriate data center is selected according to project requirements
Safeguards
- All data transfers are carried out in accordance with KVKK and relevant legislation
- In case of data transfer abroad, necessary security measures are taken within the scope of Article 9 of the KVKK
- Confidentiality and data protection agreements are signed with our service providers
You can contact us for information about where your data is stored.
Your Privacy Rights
Under KVKK and GDPR, you have the following rights:
Right to Information
You have the right to learn whether your personal data is being processed.
Right of Access
You have the right to request access to your processed personal data and obtain a copy.
Right to Rectification
You have the right to request the correction of incomplete or inaccurate personal data.
Right to Erasure
You have the right to request the deletion of your personal data under certain conditions.
Right to Restrict Processing
You have the right to request the restriction of processing of your data in certain situations.
Right to Data Portability
You have the right to receive your data in a structured, commonly used and machine-readable format.
Right to Object
You have the right to object to processing based on our legitimate interests.
Right to Withdraw Consent
For processing based on your explicit consent, you have the right to withdraw your consent at any time.
How Can You Exercise Your Rights?
You can contact us to exercise the above rights. We will respond to your request within 30 days at the latest.
ContactRight to Complain
You can submit your complaints regarding the processing of your personal data to the Personal Data Protection Authority (kvkk.gov.tr). If you are in the European Economic Area, you can apply to the relevant supervisory authority.
Cookies
We use cookies and similar technologies on our website. For detailed information about what cookies are, how we use them and how you can manage your preferences, please see our Cookie Policy.
Third-Party Websites
Our website may contain links to third-party websites, including our business partners and industry resources. These links are shared to provide additional resources and information to our visitors.
We are not responsible for the content, privacy policies or practices of external websites we link to. Each website has its own privacy policy; we recommend that you review the relevant policies when you visit these sites.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from people under 18. If we learn that a child under 18 has provided us with personal data, we will take the necessary steps to delete this data immediately.
Policy Updates
We may update this privacy policy from time to time. Updates will be posted on this page and we will notify you of significant changes. We recommend that you visit this page regularly to stay informed about changes to our policy. The date at the top of this page shows when the policy was last updated.
Contact
If you have any questions about this privacy policy or the processing of your personal data, you can contact us.
Contact PageApplication Under KVKK
You can submit your requests under the Personal Data Protection Law in writing or by using a registered electronic mail (KEP) address, secure electronic signature, mobile signature, or the email address you have previously provided to us and is in our records.