Quality Management System

Quality Policy

Continuous pursuit of excellence with ISO 9001 compliant Quality Management System

Last Updated: 2026-02-04

Introduction

At EGEROBOT, we consider quality as the cornerstone of all our business processes. We aim for the highest standards in every product and service we offer to our customers, operating with a culture of continuous improvement.

Our quality policy is designed in accordance with the ISO 9001 Quality Management System standard, aiming to meet and exceed the expectations of all our stakeholders.

Our Quality Policy

  1. 1Working with a continuous improvement focus to fully meet and exceed customer expectations
  2. 2Providing services in compliance with national and international standards
  3. 3Supporting the professional and personal development of our employees to enhance their competencies
  4. 4Continuously reviewing and improving our processes
  5. 5Developing environmentally sensitive and sustainable practices
  6. 6Ensuring full compliance with legal regulations and requirements
  7. 7Building transparent and trust-based relationships with our stakeholders

Our Commitments

  • Maintaining customer satisfaction at the highest level
  • Delivering on time and without errors
  • Achieving excellence in technical support and after-sales services
  • Providing a safe and healthy working environment for our employees
  • Developing long-term, mutually beneficial relationships with our suppliers
  • Fulfilling our social responsibilities

Quality Objectives

1
Minimizing customer complaints
2
Increasing process efficiency
3
Enhancing employee satisfaction
4
Developing innovative solutions
5
Maintaining our leading position in the sector
6
Achieving sustainable growth

Standards We Comply With

ISO 9001:2015Quality Management System
ISO 14001:2015Environmental Management System
ISO 45001:2018Occupational Health and Safety Management System
ISO 27001:2022Information Security Management System

Continuous Improvement

At EGEROBOT, we embrace the philosophy of continuous improvement and apply the PDCA (Plan-Do-Check-Act) cycle in all our processes. Every feedback is an opportunity for improvement.

Better is always possible!

Contact

For questions about our quality policy or practices, please contact us.

Contact Us
This document is part of the EGEROBOT Quality Management System.